Support: Subscription refund and cancellation policy
A subscription is a payment schedule you create that starts immediately and continues at regular intervals until you cancel it.
Please note that Associate subscription payments are non-refundable however, you may cancel your subscription at any time without penalty. It is your responsibility to ensure it is cancelled.
To cancel ongoing subscriptions:
- Log into your Control Group account go to ACCOUNT SETTINGS then click MANAGE SUBSCRIPTION.
- Click here for more instructions on how to cancel your subscription
The Control Group remains independent through the generous funding of our Associates.